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Verizon
Sept 14, 2006 9:53:40 GMT -5
Post by whiterose on Sept 14, 2006 9:53:40 GMT -5
Verizon is PISSING ME OFF!!! For two years we've been having a problem with no phone service everytime it rains. They never send someone out until its dry, and they tell me they can't find a problem. I have even filed two complaints with the Utilities Commission. The first time I filed a complaint the problem was fixed within a day......then it came back again in a few months.
About a week and a half ago, we got the tail end of a hurricane. No phone service for 6 days. On day 7 they send someone out. The guy says he switched our lines, but that he could still hear a noise from the outside line and someone would be back to string a new line from the road to the house (my house is 650 feet off the road). So, another guy comes out and says, he doesn't see a problem, he's not running a new line and we are getting fiber optics soon anyway. That was two days ago.
Well.......today it rained and i have NO FREAKING PHONE!!! Called Verizon and raised hell and filed another complaint with the Utilities Commission. You know, I pay my freaking bill every month....the least I could get is a phone that works!!!!
O.K., that's my vent!
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Verizon
Sept 14, 2006 10:01:58 GMT -5
Post by scorpio75 on Sept 14, 2006 10:01:58 GMT -5
Ugh! I absolutely HATE Verizon!!! It happens to us too when there is rain or thunderstorms. No DSL service and it really pisses me off when the idiots take forever to get here and then can't fix it!
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Verizon
Sept 14, 2006 10:03:19 GMT -5
Post by whiterose on Sept 14, 2006 10:03:19 GMT -5
I know! And every tech (gee, we've had about 15 or 20 different ones by now) always blames the guy before and says he didn't know what he was doing. NONE of them know what they are doing!
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Verizon
Sept 14, 2006 10:06:21 GMT -5
Post by scorpio75 on Sept 14, 2006 10:06:21 GMT -5
Yep. And I always ask them "don't you read the log on my account???!" I call about the same freakin thing everytime. So, fix it! Geez.
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Verizon
Sept 14, 2006 10:11:08 GMT -5
Post by whiterose on Sept 14, 2006 10:11:08 GMT -5
That's WHEN AND IF you can get a LIVE person to talke to! LOL!
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Verizon
Sept 14, 2006 10:11:33 GMT -5
Post by whiterose on Sept 14, 2006 10:11:33 GMT -5
Oh wow! I posted the last message at 11:11......love that! LOL!
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Verizon
Sept 14, 2006 11:46:49 GMT -5
Post by scorpio75 on Sept 14, 2006 11:46:49 GMT -5
I want to strangle the idiot who ever invented the automated "person".
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Verizon
Sept 14, 2006 18:54:55 GMT -5
Post by Kimberanne on Sept 14, 2006 18:54:55 GMT -5
I don't care for that person either!
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